game77 is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with international data protection standards.
These core principles guide how game77 handles your personal data every day.
We tell you exactly what data we collect, why we collect it, and how it is used. No hidden data practices, no vague terms. You deserve clear, honest communication about your information.
Your data is encrypted using 256-bit SSL/TLS protocols. We store information on secure servers with multi-layer access controls, regular security audits, and intrusion detection systems running 24/7.
You control your data. Request access to everything we hold about you. Request corrections if information is inaccurate. Request deletion when you close your account. These rights are absolute and enforceable.
We only collect information that is necessary to provide our services, comply with legal obligations, and protect your account security. If we do not need it, we do not ask for it.
game77 will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data stays with game77 and our essential service providers only.
We comply with international data protection regulations, KYC/AML requirements, and gaming authority standards to ensure your data is handled lawfully and ethically at all times.
This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by game77 when you access our website at https://game77.cam, create an account, place wagers, or interact with our services in any capacity. By using game77, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.
This Policy is incorporated by reference into our Terms & Conditions and should be read in conjunction with that document. If you do not agree with any aspect of this Policy, you must not use the game77 platform.
Your Consent: Continuing to use game77 after reading this Policy constitutes your informed consent to all data practices described below. You may withdraw consent at any time by closing your account and contacting our support team.
game77 acts as the data controller for all personal information collected through this platform. As the controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws.
All inquiries, requests, or complaints regarding data processing should be directed to our Data Protection Officer:
Data Protection Officer
Email: [email protected]
Subject Line: Data Protection / Privacy Inquiry
Response Time: 48 hours for standard inquiries, 72 hours for complex data access requests
game77 collects several categories of personal information to provide our services, maintain account security, and comply with legal obligations. The data we collect includes:
3.1 Account Registration Data
When you create an account on game77, we collect:
3.2 Identity Verification (KYC) Data
Before processing your first withdrawal, game77 requires identity verification documents:
3.3 Financial Transaction Data
To process deposits and withdrawals, we collect:
3.4 Gaming Activity Data
We automatically log your activity on the platform:
3.5 Technical Data
We automatically collect technical information when you access game77:
3.6 Communication Data
When you contact customer support or communicate with game77:
game77 processes your personal data for the following specific purposes:
4.1 Service Provision
4.2 Legal and Regulatory Compliance
4.3 Security and Risk Management
4.4 Communication and Marketing
4.5 Platform Improvement
Under international data protection law, game77 must have a lawful basis for processing your personal information. We rely on the following legal grounds:
5.1 Contractual Necessity
Processing is necessary to perform our contract with you under the Terms & Conditions. This includes creating your account, processing bets, handling payments, and providing customer support. Without this data, we cannot deliver our services.
5.2 Legal Obligation
Processing is required to comply with laws and regulations including KYC/AML rules, age verification requirements, gaming licence conditions, tax reporting obligations, and responses to lawful government requests.
5.3 Legitimate Interests
Processing is necessary for our legitimate business interests including fraud prevention, platform security, risk management, and service improvement. We balance these interests against your privacy rights and only process data when the impact on you is minimal.
5.4 Consent
For marketing communications and certain non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time through your account settings or by contacting support.
game77 does not sell, rent, or trade your personal information to third parties. However, we do share data with trusted partners in limited circumstances:
6.1 Payment Processors
Your financial data is shared with payment service providers that handle Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallet transactions (OVO, DANA, GoPay, ShopeePay, LinkAja). These processors operate under strict confidentiality agreements and are bound by banking secrecy laws.
6.2 Game Providers
When you play games from third-party studios (Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, etc.), your gaming session data is shared with those providers to enable gameplay. These partners process data as independent controllers under their own privacy policies.
6.3 KYC Verification Services
Identity verification documents are processed by specialised KYC service providers who verify authenticity, check against watchlists, and assess fraud risk. These providers delete data immediately after verification unless regulatory retention rules apply.
6.4 Regulatory Authorities
We disclose data to gaming regulators, licensing authorities, and government agencies when legally required. This includes reporting suspicious transactions to financial intelligence units and responding to lawful court orders or subpoenas.
6.5 Professional Advisors
In limited cases, we share data with lawyers, auditors, and consultants who assist with compliance, legal disputes, or business operations. These advisors are bound by professional confidentiality obligations.
No Marketing Data Sales: game77 will never share your email address, phone number, or profile information with marketing agencies, data brokers, or advertising networks. Your data stays within the game77 ecosystem and our essential service partners only.
game77 retains your personal data only as long as necessary to fulfil the purposes described in this Policy and comply with legal obligations:
Active Account Data: Retained for the lifetime of your account plus 7 years after closure to comply with financial record-keeping laws and anti-money laundering regulations.
KYC Documents: Identity verification documents are retained for 7 years after account closure as required by AML regulations. Biometric data (if collected for enhanced verification) is deleted within 90 days of successful verification unless fraud is suspected.
Financial Transaction Records: Deposit and withdrawal records are retained for 10 years to comply with tax reporting and audit requirements in most jurisdictions.
Gaming Activity Logs: Betting history and game logs are retained for 5 years to support dispute resolution, investigate fraud, and meet regulatory reporting obligations.
Communication Records: Customer support transcripts, email correspondence, and complaint records are retained for 3 years for quality assurance and legal defence purposes.
Marketing Data: If you opt out of marketing communications, your email address is retained on a suppression list indefinitely to ensure we never contact you again for promotional purposes.
Technical Logs: Server logs, IP addresses, and error logs are retained for 12 months for security monitoring and technical troubleshooting, then permanently deleted.
game77 employs industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:
Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data at rest (passwords, payment details, KYC documents) is encrypted using AES-256 encryption.
Access Controls: Employee access to personal data is restricted on a need-to-know basis. All staff undergo background checks and sign confidentiality agreements. Multi-factor authentication is required for administrative access.
Network Security: Our infrastructure is protected by firewalls, intrusion detection systems (IDS), and distributed denial-of-service (DDoS) mitigation. Security audits are conducted quarterly by independent third-party firms.
Data Segregation: Financial data, KYC documents, and gaming records are stored in separate, compartmentalised databases to limit breach impact. Production databases are isolated from development and testing environments.
Incident Response: We maintain a 24/7 security operations centre (SOC) to detect and respond to potential breaches. In the event of a data breach affecting your rights, we will notify you within 72 hours as required by law.
Your Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Use a strong, unique password and never share it with anyone. If you suspect unauthorised account access, change your password immediately and contact support.
game77 uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform performance. A cookie is a small text file stored on your device that helps us recognise you on return visits.
Essential Cookies: These cookies are necessary for the website to function and cannot be disabled. They include session cookies that keep you logged in, security cookies that detect authentication abuse, and load-balancing cookies that distribute traffic across servers.
Performance Cookies: These cookies collect anonymous data about how you use game77, including pages visited, time spent on site, and error messages encountered. This data helps us improve navigation and fix technical issues. You can disable these cookies in your browser settings without affecting core functionality.
Functionality Cookies: These cookies remember your preferences such as language selection, timezone, and display settings. Disabling them means you will need to re-enter preferences on each visit.
Third-Party Cookies: Game providers (Pragmatic Play, Evolution Gaming, etc.) may set their own cookies to deliver game content. These are governed by the provider's own privacy policy.
Managing Cookies: Most browsers allow you to view, manage, and delete cookies through settings. Note that disabling essential cookies will prevent you from logging in and using game77. Instructions for managing cookies are available in your browser's help documentation.
Under international data protection laws, you have the following rights regarding your personal information:
Right of Access: You may request a copy of all personal data we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.
Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings.
Right to Erasure (Right to Be Forgotten): You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected. Note that we must retain certain data to comply with legal obligations (7-year AML retention period, tax records, etc.).
Right to Restrict Processing: You may request that we temporarily stop processing your data while we investigate a complaint about accuracy or lawfulness of processing.
Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider.
Right to Object: You may object to processing based on legitimate interests or direct marketing. We will cease processing unless we have compelling legitimate grounds that override your interests.
Right to Withdraw Consent: Where processing is based on consent (marketing emails, optional cookies), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right to Lodge a Complaint: If you believe game77 has violated data protection laws, you have the right to lodge a complaint with your local data protection authority.
Exercising Your Rights: To exercise any of these rights, contact our Data Protection Officer at [email protected] with subject line "Data Subject Rights Request". Include your full name, account username, and specific right you wish to exercise. We will respond within 30 days.
game77 is strictly an adult-only platform. We do not knowingly collect personal information from anyone under the age of 21. Our registration process requires date of birth verification, and accounts found to belong to minors are immediately suspended and all data deleted.
If you are a parent or guardian and believe your child has provided personal information to game77, please contact us immediately at [email protected] with subject line "Underage Account Report". We will investigate and delete the account within 48 hours.
Indonesian law prohibits gambling by persons under 21 years of age. game77 takes age verification seriously and actively cooperates with authorities to prevent underage gambling.
game77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes that significantly affect your rights, we will notify you via email or prominent notice on the website at least 30 days before the changes take effect.
The "Effective Date" and "Last Updated" dates at the top of this Policy indicate when it was last revised. We encourage you to review this Policy periodically to stay informed about how we protect your information.
Continued use of game77 after a Policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you must close your account and cease using our services.
If you have questions, concerns, or requests regarding this Privacy Policy or how game77 handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Subject Lines:
- "Privacy Policy Inquiry" for general questions
- "Data Subject Rights Request" to exercise your privacy rights
- "Data Breach Report" if you suspect unauthorised access
- "Underage Account Report" to report a minor using the platform
Response Time: 48 hours for general inquiries, 72 hours for data access requests, 24 hours for security incidents
For general customer support unrelated to privacy matters, please use the 24/7 live chat function on the platform. Indonesian-speaking agents are available around the clock.
Privacy is a core value at game77. If anything in this policy is unclear, or if you want to exercise your data rights, our team is ready to help.